a product designer from Bangladesh. I am currently working full-time at Pathao and supporting Shifl on part-time basis. I have been in the design industry for 8 years now and I have worked on ridesharing, logistics and supply chain management, fintech and on-demand service industry.
During my time at Pathao, I have designed solutions that enabled thousands of merchants manage their deliveries, inventories and payments in more efficient manner. This improved the bottom line and customer satisfaction for both our merchants and for ourselves. I have also worked on designing the design system, restaurant partner dashboard, ride sharing app for customers and loyalty programs for user app.
Solving problems people face in their daily lives is always a fascinating challenge for me. UX design gave me the opportunity to learn, analyze and craft solutions to those problems.